Dawri | دوري

Privacy Policy

Last Updated: March 28, 2026

Introduction

Welcome to Dawri ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports venue booking platform.

Information We Collect

Personal Information

• Name and contact details (email, phone number)
• Account credentials
• Payment information (processed securely via third-party providers)
• Profile information (preferences, favorite sports)

Usage Information

• Booking history and preferences
• App usage data and analytics
• Device information (IP address, browser type, operating system)
• Location data (with your permission, for venue recommendations)

User-Generated Content

• Reviews and ratings
• Comments and messages
• Profile photos and uploaded content

How We Use Your Information

We use your information to:

• Process and manage your bookings
• Improve our services and user experience
• Send booking confirmations and important updates
• Provide customer support
• Personalize recommendations (AI-powered)
• Prevent fraud and ensure platform security
• Comply with legal obligations

AI and Machine Learning

Dawri uses AI technology (Google Gemini, ML Kit) to:

• Provide personalized venue recommendations
• Analyze venue photos for categorization
• Power smart search functionality
• Improve customer support through chatbot assistance

All AI processing respects your privacy and data protection rights.

Data Sharing and Disclosure

We may share your information with:

• Venue Owners: To process your bookings
• Payment Processors: To handle transactions securely
• Service Providers: Analytics, hosting, and support services
• Legal Authorities: When required by law

We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures:

• Encryption in transit and at rest
• Firebase App Check for request verification
• Secure authentication protocols
• Regular security audits

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Export your data

To exercise these rights, contact us at admin@dawri.online

Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and security
• Analytics and performance monitoring
• Personalization

You can manage cookie preferences in your browser settings.

Children's Privacy

Dawri is not intended for users under 13 years of age. We do not knowingly collect information from children.

International Data Transfers

Your data may be transferred to and processed in countries outside Qatar. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.

Contact Us

For privacy-related questions or concerns:

• Email: admin@dawri.online
• Website: https://dawri.online
• Address: Doha, Qatar